"The only issue I faced with returning the backdrop was FedEx's Policy of non-residential ground pickup on Mondays. This is no fault to you, however it produced a difficulty for me, as I was required to sit at our business address for 8 hours waiting for pickup while our location was usually not open on Monday at that time. I would consider offering a second pick up/drop off option to get your assets to you on time at no hassle for the client. The rest of the experience with Kenmark was beyond wonderful. The ability to chat with staff addressing concerns, the speed and quality of the product and the overall ease in service. Outstanding."
Kristen N. - Houston Repertoire Ballet